All UK parcels are being shipped and tracked by DPD
Flat rate | allow 2-4 days | £4.99
Great news, all UK orders over £75 qualify for free delivery
Giant Goods | some items just won’t fit through your letterbox. Please email the team at goods@jolenebakery.com to chat through a quote
Made to Order | bespoke items will be drop shipped, meaning they will be sent directly from the maker, please read the descriptions carefully when placing your order and we will be in touch to make the magic happen
European Delivery
All European parcels are being shipped and tracked by DPD
Flat rate | £30 | allow 5-15 days
Customers are responsible for local fees and charges, please do check carefully to avoid any unexpected surprises
International delivery
International shipping beyond Europe is available, please email the team at goods@jolenebakery.com to chat through the options
Returns
Naturally we want you to be over the moon when you receive your goods but if it’s not quite hitting the mark, please reach out to the team within 7 days of receiving your order to let us know
Upon notification, we will then accept returns within 14 days for a refund or exchange
Kindly note, at this time, we can’t cover the shipping costs for return items, please unpack goods with great care, keep your packaging…just in case
Made to order and bespoke items are understandably non-refundable
