Neil Young

UK Delivery

All UK parcels are being shipped and tracked by DPD

Flat rate | allow 2-4 days | £4.99

Great news, all UK orders over £75 qualify for free delivery

Giant Goods | some items just won’t fit through your letterbox. Please email the team at goods@jolenebakery.com to chat through a quote

Made to Order | bespoke items will be drop shipped, meaning they will be sent directly from the maker, please read the descriptions carefully when placing your order and we will be in touch to make the magic happen

European Delivery

All European parcels are being shipped and tracked by DPD

Flat rate | £30 | allow 5-15 days

Customers are responsible for local fees and charges, please do check carefully to avoid any unexpected surprises

International delivery

International shipping beyond Europe is available, please email the team at goods@jolenebakery.com to chat through the options

Returns

Naturally we want you to be over the moon when you receive your goods but if it’s not quite hitting the mark, please reach out to the team within 7 days of receiving your order to let us know

Upon notification, we will then accept returns within 14 days for a refund or exchange

Kindly note, at this time, we can’t cover the shipping costs for return items, please unpack goods with great care, keep your packaging…just in case

Made to order and bespoke items are understandably non-refundable